Shipping
Shipping Policies
Fast, secure, and discreet worldwide delivery. Your order handled with complete privacy and professionalism.
Worldwide Shipping
We ship to most countries globally with secure, tracked delivery
2-4 Days Domestic
Fast delivery within the United States via trusted carriers
Discreet Packaging
Vacuum-sealed, odor-proof, and completely anonymous packaging
Secure & Tracked
All orders include tracking and require signature on delivery
Shipping Zones & Delivery Times
Delivery times are calculated from the date your order is dispatched, not from the order date.
| Region | Delivery Time | Tracking | Free Shipping Threshold |
|---|---|---|---|
| United States | 2-4 business days | ✅ Full tracking | $500+ |
| Canada | 3-7 business days | ✅ Full tracking | $1200+ |
| Europe (EU) | 5-10 business days | ✅ Full tracking | $1200+ |
| Australia/NZ | 7-14 business days | ✅ Full tracking | $1200+ |
| Other Countries | 7-21 business days | ✅ Full tracking | $1500+ |
Order Processing Timeline
Order Received
Your order is confirmed and payment is verified (usually within 1 hour)
Processing & Packaging
Orders are processed and securely packaged within 24-48 hours
Dispatch & Tracking
Your order ships with full tracking information provided via email
Delivery
Secure delivery to your address with signature confirmation
Packaging & Discretion
Your privacy is our priority. Every order is packaged with complete discretion.
- Vacuum Sealed: All products are vacuum-sealed to eliminate odors and ensure freshness
- Generic Labels: Shipping labels contain no branding or product information
- Plain Packaging: Nondescript boxes or padded envelopes with no identifying marks
- Double Protection: Products are double-bagged and sealed for extra security
- Return Address: Generic business address with no cannabis-related information
🔒 100% Odor-Proof Guarantee: Our vacuum-sealing process ensures zero detection during shipping
Shipping Costs
- USA: $25 flat rate (FREE on orders $500+)
- Canada: $45 flat rate (FREE on orders $1200+)
- Europe: $65 flat rate (FREE on orders $1200+)
- Australia/NZ: $75 flat rate (FREE on orders $1200+)
- Other Countries: $85 flat rate (FREE on orders $1500+)
💡 Pro Tip: Combine your order to reach free shipping thresholds and save money!
Delivery & Tracking
- Tracking Provided: Full tracking number sent via email once your order ships
- Signature Required: All orders require adult signature upon delivery for security
- Delivery Attempts: 3 delivery attempts before return to depot
- Safe Locations: No packages left unattended - signature mandatory
- Delivery Updates: Real-time tracking updates via SMS/email (where available)
Shipping Restrictions
Important: Please check your local laws before ordering. We are not responsible for packages seized by customs or local authorities.
- Age Verification: Must be 21+ (or local legal age) to receive delivery
- Business Addresses: We do not ship to business addresses, only residential
- PO Boxes: No delivery to PO Boxes - physical address required
- Restricted Countries: Some countries may have import restrictions - contact us to verify
- Legal Compliance: Customer responsible for ensuring order complies with local laws
Shipping Issues & Support
- Lost Packages: We investigate and replace/refund lost packages at no extra cost
- Damaged Orders: Report damage within 48 hours with photos for immediate replacement
- Reshipment Policy: Free reshipment if package is lost or seized (with proof)
- Delivery Delays: Weather or carrier delays beyond our control - we'll keep you updated
- Support Response: All shipping inquiries answered within 12 hours
🛡️ 100% Delivery Guarantee: If your package doesn't arrive, we'll make it right with a full replacement or refund
📞 Shipping Questions?
Need help with shipping or tracking? Our team responds fast and keeps you updated every step of the way.