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Shipping & Return Policies
Fast, secure, and discreet worldwide delivery with clear policies
Worldwide Shipping
We ship discreetly and securely to customers worldwide with fast, reliable delivery services.
Domestic USA
- Free shipping on orders over $500
- 2-4 business days delivery
- Priority shipping available
International
- Free shipping on orders over $1200
- 5-10 business days delivery
- Customs documentation included
Packaging & Security
- Discreet packaging - No branding or product identification
- Vacuum-sealed for freshness and privacy
- Double-packaged for extra security
- Generic shipping labels with no product details
- Odor-proof materials for complete discretion
Processing Time
- 24-48 hours processing after payment confirmation
- Email confirmation when order is processed
- Tracking number provided upon dispatch
- Quality check before packaging
Important Notice
Due to the nature of our products and legal regulations, we have a strict no-return policy once items are shipped.
No Returns Policy
We cannot accept returns for the following reasons:
- Legal compliance - Product cannot be resold once shipped
- Security reasons - Maintaining supply chain integrity
- Product nature - Organic products cannot be returned
- Contamination prevention - Maintaining product quality
Before You Order
Please ensure you:
- Review product details carefully before ordering
- Double-check shipping address - We cannot redirect packages
- Verify local laws in your jurisdiction
- Contact us with any questions before placing order
Quality Guarantee
While we can't accept returns, we guarantee:
- Premium quality products only
- Accurate packaging and labeling
- Fresh products vacuum-sealed for quality
- Exact weights as ordered
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, contact us immediately with your tracking number. We'll work with you to resolve the issue on a case-by-case basis.
Order Tracking
- Tracking number sent via email after dispatch
- Real-time updates on package location
- Delivery notifications when package arrives
- Support available for tracking questions
Delivery Information
Delivery Method
- Direct to your address
- Signature may be required
- Discreet delivery service
Delivery Hours
- Usually 9 AM - 6 PM
- Monday - Saturday
- Safe place delivery available
Delivery Issues
If you experience any delivery problems:
- Contact us immediately with your tracking number
- Report within 24 hours of expected delivery
- Provide details about the issue
- We'll investigate and resolve quickly
📞 Questions About Shipping?
Contact our support team for any shipping or delivery questions. We're here to help!